- smoutsAsked on May 08, 2017 at 05:49 AM
first of all thank you for the wonderfull product,
but recently I'm strugling with my email address, it frequently get's into
the bounce list,
what are the reason's an email address gets blocked and listed in the bounce list?
are there ways to prevent it?
thank you in advance
- JotForm SupportWelvinAnswered on May 08, 2017 at 07:14 AM
You are using Hotmail. That means Jotform is blocked to your Hotmail address. You can simply fix this by adding email@example.com to your safe sender list.
In Hotmail website, go to the following:
Settings > Options > Mail > Junk Emails > Safe Sender > Add firstname.lastname@example.org > Save:
Here's visual guide: