Form says "This form is in restore mode, please try again later."

  • gospelbaptistchurch
    Asked on May 8, 2017 at 9:09 AM
  • Helen
    Replied on May 8, 2017 at 9:32 AM

    Hello,

    Thank you for contacting us.

    I have checked your account and saw that your account is on dormant status which is why you're getting this error messages. You didn't log in for a long time which is why it is under dormant.

    I have activated your account again, your form is enabled now.

    If you have any other questions or issue, please do not hesitate to contact us.

  • rahdizon
    Replied on May 14, 2017 at 12:26 PM

    i'm seeing this too. i just made a new form. help please :)
  • Support_Management Jotform Support
    Replied on May 14, 2017 at 1:11 PM

    @rahdizon - To give way to the OP, I moved your post to a separate thread https://www.jotform.com/answers/1144228

    We'll have it addressed there shortly.