What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form says "This form is in restore mode, please try again later."

    Asked by gospelbaptistchurch on May 08, 2017 at 09:09 AM
  • Profile Image
    JotForm Developer

    Answered by Helen on May 08, 2017 at 09:32 AM


    Thank you for contacting us.

    I have checked your account and saw that your account is on dormant status which is why you're getting this error messages. You didn't log in for a long time which is why it is under dormant.

    I have activated your account again, your form is enabled now.

    If you have any other questions or issue, please do not hesitate to contact us.

  • Profile Image

    Answered by rahdizon on May 14, 2017 at 12:26 PM

    i'm seeing this too. i just made a new form. help please :)
  • Profile Image
    JotForm Support

    Answered by Jim_R on May 14, 2017 at 01:11 PM

    @rahdizon - To give way to the OP, I moved your post to a separate thread https://www.jotform.com/answers/1144228

    We'll have it addressed there shortly.