How do I see all info cells on the email notification?

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    praktica
    Asked on May 08, 2017 at 09:51 AM

    Hello,

    I recently updated one of our forms to have a required field and when it comes through as an email notification, it doesn't have this required field, but you cannot submit the form without completing the required field.

    Please can you explain how to rectify this?

    Thanks

    Simon Sheil

  • Profile Image
    Jan
    Answered on May 08, 2017 at 10:49 AM

    Are you referring to the "Serial Number" field? It is possible that the email content did not update automatically when you added a new form field.

    I suggest you delete the current email notification and then create a new one. Creating a new one will generate all field unique names automatically. Please check these guides:

    How-to-Delete-Notifications-Autoresponder
    Setting-Up-Email-Notifications

    Hope that helps. Thank you.