Form fields can't be filled

  • Profile Image
    Asked on May 08, 2017 at 12:04 PM


    For some reason the form's fields can't be filled.

    What am i missing?



  • Profile Image
    Answered on May 08, 2017 at 12:51 PM


    Please inject the CSS code which I have shared with you below to your form:

    .form-textbox {

        color : #000000 !important;


    If you don't know how to inject custom CSS codes to your form, please check our user guide:

    How to Inject Custom CSS Codes

    The result should be same as the screenshot:

    If your problem persists, please let us know.


  • Profile Image
    Answered on May 08, 2017 at 01:01 PM

    I found a simple solution to this problem by simply deleting the field that could not be filled, and starting fresh with a new "Add Form Element".

    I discovered the problem of not being able to fill out the form field originated by creating the field in the first place as a Duplicate field and then editing the questions etc... When I tested the form, it would not accept the type I entered, or it I could enter in the field it would mark it as incomplete with the red highlight around the field.

    I hope this helps.

  • Profile Image
    Answered on May 08, 2017 at 02:08 PM


    Thanks for sharing your idea.


    Please try this workaround and see if this helps or you can follow my colleague's suggestion. If we can be of further help, please let us know.