Question label is displaying as "click to edit".

  • Profile Image
    voluptuousrobot
    Asked on May 08, 2017 at 12:58 PM

    Hi there, I am receiving feedback forms with strange "click to edit" verbiage in place of the question. 

  • Profile Image
    ashwin_d
    Answered on May 08, 2017 at 02:02 PM

    Hello,

    I did check your form and found that the reason the why you see the "click to edit" text is because you have not set the labels in any of your textarea questions.

    To solve this problem, I would suggest you to please remove the "Text" fields you have added and add the label in the question/textarea itself. Please check the screenshot below:

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image
    voluptuousrobot
    Answered on May 08, 2017 at 02:43 PM
    Hi there, thank you for the response. I am not sure what “set the labels” means…? --Stephanie
    ...
  • Profile Image
    ashwin_d
    Answered on May 08, 2017 at 03:33 PM

    Hello Stephanie,

    What I meant to say that none of your questions / form fields has any "Question Text" that gets displayed in form. That is the reason why it shows "click to edit" text. I did share a screenshot in my previous reply on what needs to be done. Here is the screenshot:

     

    Please take a look at the following cloned form where I made the required changes and see if this works as expected:  https://form.jotform.com/71275892440965 

    Feel free to clone this form for a closer look. The following guide should help you in form cloning:  https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!