What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Analytics: Is it possible to use the feature with the source code method?

    Asked by smhondl on May 08, 2017 at 01:02 PM
    I don't understand why it would be a feature... it's your form, it's
    calling to your form/system. Why would it not have stats assigned to it?
    ...
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    JotForm Support

    Answered by Kevin_G on May 08, 2017 at 01:10 PM

    I'm forwarding this to our second level in order to know if would be possible to have the feature working with the source code, we will let you know as soon as we get any update about it. 

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    Answered by smhondl on May 18, 2017 at 03:44 PM
    Checking in for an update...
    ...
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    JotForm Support

    Answered by Kevin_G on May 18, 2017 at 04:16 PM

    Unfortunately, we have not received any update about this ticket, but we will let you know as soon as we get any news about it. 

     

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    Answered by smhondl on May 26, 2017 at 03:43 PM
    Any update on this yet?
    ...
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    JotForm Support

    Answered by Welvin on May 26, 2017 at 04:34 PM

    I'm sorry to say that we still don't have an update about this. For the meantime, you may consider re-embedding the form using our default embed or the iframe, but not unless the source codes have been modified with custom functions in it. 

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    Answered by smhondl on May 26, 2017 at 04:43 PM
    I can't do that - I need more control of the styling. I'm still not clear
    why it wouldn't track the form - it IS your form.
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    JotForm Support

    Answered by Welvin on May 26, 2017 at 05:06 PM

    That's probably because the tracking script is embedded in the form and won't work when it's being placed somewhere else. 

    Our form builder allows you to style the form. You can use the advanced designer to do that. The inject CSS allows you to override the default theme styles. Unless you are adding a custom script, then the form builder doesn't allow you to do that. Would you mind letting us know the specific styling that you want? 

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    Answered by smhondl on May 26, 2017 at 05:43 PM
    Here's the page - http://www.nhed.edu/
    We were not able to get that style/layout using your tools.
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    JotForm Support

    Answered by Welvin on May 26, 2017 at 05:58 PM

    This is possible in the form builder. Allow me to work on this, I'll let you know. 

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    JotForm Support

    Answered by Welvin on May 26, 2017 at 07:19 PM

    Here's the form: https://form.jotformpro.com/71457530276963. Clone it and embed to your website. Let us know after you do it so we can check for spacing and adjust it in the form.

    Here's how to clone the form: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

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    Answered by smhondl on June 01, 2017 at 05:43 PM
    Thank you, this worked great.
    What were we doing wrong or what was the trick to getting that format right?
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    JotForm Support

    Answered by Welvin on June 01, 2017 at 07:15 PM

    I used the designer, the custom CSS, and some of the styling options in the form builder. This needs a little knowledge of CSS, which is one of our advanced features.

    https://www.jotform.com/form-designer/

    https://www.jotform.com/help/75-Customize-Your-Form-Using-Custom-CSS-Codes

    https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes