Form Analytics: Is it possible to use the feature with the source code method?

  • frameworkmn
    Asked on May 8, 2017 at 1:02 PM
    I don't understand why it would be a feature... it's your form, it's
    calling to your form/system. Why would it not have stats assigned to it?
    ...
  • Kevin Support Team Lead
    Replied on May 8, 2017 at 1:10 PM

    I'm forwarding this to our second level in order to know if would be possible to have the feature working with the source code, we will let you know as soon as we get any update about it. 

  • frameworkmn
    Replied on May 18, 2017 at 3:44 PM
    Checking in for an update...
    ...
  • Kevin Support Team Lead
    Replied on May 18, 2017 at 4:16 PM

    Unfortunately, we have not received any update about this ticket, but we will let you know as soon as we get any news about it. 

     

  • frameworkmn
    Replied on May 26, 2017 at 3:43 PM
    Any update on this yet?
    ...
  • Welvin Support Team Lead
    Replied on May 26, 2017 at 4:34 PM

    I'm sorry to say that we still don't have an update about this. For the meantime, you may consider re-embedding the form using our default embed or the iframe, but not unless the source codes have been modified with custom functions in it. 

  • frameworkmn
    Replied on May 26, 2017 at 4:43 PM
    I can't do that - I need more control of the styling. I'm still not clear
    why it wouldn't track the form - it IS your form.
    ...
  • Welvin Support Team Lead
    Replied on May 26, 2017 at 5:06 PM

    That's probably because the tracking script is embedded in the form and won't work when it's being placed somewhere else. 

    Our form builder allows you to style the form. You can use the advanced designer to do that. The inject CSS allows you to override the default theme styles. Unless you are adding a custom script, then the form builder doesn't allow you to do that. Would you mind letting us know the specific styling that you want? 

  • frameworkmn
    Replied on May 26, 2017 at 5:43 PM
    Here's the page - http://www.nhed.edu/
    We were not able to get that style/layout using your tools.
    ...
  • Welvin Support Team Lead
    Replied on May 26, 2017 at 5:58 PM

    This is possible in the form builder. Allow me to work on this, I'll let you know. 

  • Welvin Support Team Lead
    Replied on May 26, 2017 at 7:19 PM

    Here's the form: https://form.jotformpro.com/71457530276963. Clone it and embed to your website. Let us know after you do it so we can check for spacing and adjust it in the form.

    Here's how to clone the form: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

  • frameworkmn
    Replied on June 1, 2017 at 5:43 PM
    Thank you, this worked great.
    What were we doing wrong or what was the trick to getting that format right?
    ...
  • Welvin Support Team Lead
    Replied on June 1, 2017 at 7:15 PM

    I used the designer, the custom CSS, and some of the styling options in the form builder. This needs a little knowledge of CSS, which is one of our advanced features.

    https://www.jotform.com/form-designer/

    https://www.jotform.com/help/75-Customize-Your-Form-Using-Custom-CSS-Codes

    https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes