What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I want to upgrade my account, will the form I already made be able to accept more submissions?

    Asked by mycccamp on May 08, 2017 at 01:38 PM

    I made a form on JotForm's free version, not realizing it only allows a limited number of submissions and payments (until after I started receiving responses). If I upgrade to Bronze, will the form I created under my free account be able to accept more than 10 payments and more that 100 submissions?

    Thank you for your help!

    Page URL:
    http://www.mycccamp.org/registration.html

  • Profile Image
    JotForm Support

    Answered by david on May 08, 2017 at 02:29 PM

    Upgrading increases your account limits immediately.  Forms already in your account are subject to the upgraded limits once you upgrade.  Upgrading and/or downgrading your subscription has no affect on forms other than increasing or decreasing the account limits.  Forms created when your account is Free work the same after you upgrade.  They also work them same should you choose to downgrade as long as they are still within the current account limits.