What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Edit submission link showing incomplete fields

    Asked by Artie on May 08, 2017 at 03:24 PM

    Once my form is submitted, I receive it in an email.

    When opening the "Edit Form" link from my email, I notice some of the fields that where originally answered are now showing incomplete.

    These two fields were originally answered but show up incomplete with the edit link: 

    How large is the wet area in the finished section?

    What is the coverage amount:

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike on May 08, 2017 at 06:56 PM

    The issue seems to be related to > and < symbols which are being blocked as a code. Please replace them with less than and greater than text instead.

    It should fix the issue for new entries.

    If you need any further assistance, please let us know.

  • Profile Image

    Answered by Artie on May 09, 2017 at 11:14 AM

    Perfect!  Thanks!