The added user is not receiving new forms

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    AutoDamageExperts
    Asked on May 08, 2017 at 03:45 PM

    The added user is not receiving new forms. What do we need to do to make it work? 

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    Welvin
    Answered on May 08, 2017 at 05:33 PM

    If you mean to send the form emails to your sub-users. You need to add their email addresses in the form email settings.

    https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients 

    The sub-users in your account are already registered. You have shared your forms with full access. They should be able to add their email address in the email settings.