What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Users have trouble with javascript embedded form

    Asked by kentemanagement on May 08, 2017 at 04:01 PM

    some users are having issues if they are using hand held devices when they use their laptops they are able to use our form with no issues what can we do to help hand held devices?

    Page URL:

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    JotForm Support

    Answered by david on May 08, 2017 at 05:35 PM

    Try replacing your current embed code with your forms iFrame code:


    Iframe embedded forms tend to function much better on mobile than script embedded forms.