What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Link to forum doesn't work properly

    Asked by Wtfuck on May 08, 2017 at 04:18 PM


    I just understood now why I'm getting problem to acces to the forum.

    This link doesn't work : https://www.eu.jotform.com/answers

    You need to fix it ASAP because it's on your menu bar (europe)


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    JotForm Support

    Answered by jonathan on May 08, 2017 at 06:06 PM

    As far as I know we do not have such domain www.eu.jotform.com 

    So this URL https://www.eu.jotform.com/answers  must be incorrect.

    Can you please tell us where you got the URL. We must have posted it wrongly as well.

    Thank you.

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    Answered by Wtfuck on May 09, 2017 at 08:58 AM

    This is my default URL redirection when I click to jotform header :


    It must be correct, don't forget that I'm EU customer

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    JotForm Developer

    Answered by Helen on May 09, 2017 at 10:38 AM


    Thank you for contacting us.

    I have checked the URL that you shared and it is broken on my side, too. As you can see below:

    I have escalated this issue to our developers, if we have an update we will inform you as soon as possible.

    You can use the https://www.jotform.com/answers for the temporary solution.

    Thank you for your understanding.

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    JotForm Developer

    Answered by uygar on May 09, 2017 at 11:02 AM

    Problem fixed.

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    Answered by Wtfuck on May 09, 2017 at 11:03 AM

    Fast and Clean !