When I create Sub Account users, there login is showing as a free account not under my account

  • PuyallupNaz
    Asked on May 8, 2017 at 4:54 PM

    When I create Sub Account users, there login is showing as a free account not under my account. Am I missing something?

  • Mike
    Replied on May 8, 2017 at 6:37 PM

    This is normal, the sub accounts are displayed as free accounts.

    To be able to use limits of your main account, the sub users will need to click on the Shared with you link, and create/manage the forms from there.

    When I create Sub Account users, there login is showing as a free account not under my account Image 1 Screenshot 20

    If you need any further assistance, please let us know.