- ssoldaAsked on May 08, 2017 at 05:19 PM
- JotForm SupportjonathanAnswered on May 08, 2017 at 07:27 PM
I test submitted your form https://www.jotform.us/form/70559068221153 and I was able to reproduce the issue as well. I was not able to successfully submit the form.
I was able to identify the caused of issue to be the All States and Cities widget failing.
It can be temporarily fixed by removing the widget on the form.
I tried this on my test form https://form.jotformpro.com/71277575411963 and it submitted
successfully when the widget was removed.
I have elevated this thread to the next level support so that they can fix the widget issue.
We will notify you here once fixed.
- ssoldaAnswered on May 08, 2017 at 08:43 PMThank you!
I will look at other options.
- JotForm SupportjonathanAnswered on May 08, 2017 at 10:03 PM
You're quite welcome. Do let us know if other option still did not work.