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MaidCrewAsked on May 8, 2017 at 5:43 PM
Hello... I have tech support with ZoHo CRM assisting me with a problem between Jotform & ZoHo. They've asked that I provide them with the form's XML Log File?
I've really no clue what that is, does or how to get it.
The form I'm referencing is
https://form.jotform.us/71273154393153
Can I get some help / guidance on where to find this in order to forward it to them?
Thank You.
P.S. The issue is not with Jotform, it's a ZoHo problem.
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jonathanReplied on May 8, 2017 at 7:43 PM
As far as I know, there is also no such XML log file within our forms.
But since these are web forms, you can actually review the form's activity log within the browser by turning ON the browser's console.
Check this guide on : http://www.wikihow.com/Report-Javascript-Errors-in-Your-Browser
I also recommend communicating with Zoho instead and get clarity from them on what specifically was needed.
I hope this help. Don't hesitate to let us know if you need further assistance.