Where to get the form XML Log File

  • Profile Image
    MaidCrew
    Asked on May 08, 2017 at 05:43 PM

    Hello... I have tech support with ZoHo CRM assisting me with a problem between Jotform & ZoHo. They've asked that I provide them with the form's XML Log File?

    I've really no clue what that is, does or how to get it.

    The form I'm referencing is 

    https://form.jotform.us/71273154393153

    Can I get some help / guidance on where to find this in order to forward it to them?

    Thank You.

    P.S. The issue is not with Jotform, it's a ZoHo problem.

  • Profile Image
    jonathan
    Answered on May 08, 2017 at 07:43 PM

    As far as I know, there is also no such XML log file within our forms.

    But since these are web forms, you can actually review the form's activity log within the browser by turning ON the browser's console.

    Check this guide on : http://www.wikihow.com/Report-Javascript-Errors-in-Your-Browser

    I also recommend communicating with Zoho instead and get clarity from them on what specifically was needed.

    I hope this help. Don't hesitate to let us know if you need further assistance.