What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My custom form URL won't open on my website?

    Asked by allentaua on May 08, 2017 at 05:44 PM

    So I've used the url on my website for people to register and make payments through jot form. But the link keeps saying this. I don't understand why this doesn't work but my other link to the other form works fine. Please help, i love jot form!!!!

    Page URL:
    www.allthingsfitness.co.nz

  • Profile Image
    JotForm Support

    Answered by Welvin on May 08, 2017 at 07:43 PM

    You only have this custom URL: https://form.jotform.co/allentaua/12online not the URL on your personal training page. Please check and correct.

    https://www.jotform.com/help/261-How-to-create-a-Custom-URL-of-a-form