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amartinmAsked on May 8, 2017 at 10:07 PM
I habilited auto delete app but my account was suspended by space exceeded. my form list is empty. can you help me?
Page URL: https://form.jotformz.com/71018403765655 -
RyanCReplied on May 8, 2017 at 10:47 PM
click on checkbox then delete.
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sethReplied on May 9, 2017 at 1:49 AM
Hello,
I see that you had exceeded your storage limit and your account was suspended because of this. I recalculated your storage and now, you are within the limits. As I understand you have cleared some files from your account. Your account is active now. Please try again and turn back to us with the results.
Please contact us again if you still have troubles using your account.
Thank you very much.