What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form integration to Netsuite

    Asked by drewmck on May 08, 2017 at 11:02 PM

    Is there any update or document on this thread? 

    We are investigating the best form tool to integrate customer forms with our CRM Netsuite.

  • Profile Image
    JotForm Support

    Answered by jonathan on May 08, 2017 at 11:15 PM

    We do have an existing integration to Netsuite. This is done via Zapier.  Please check out this link https://zapier.com/zapbook/jotform/netsuite/

    Let us know if this option will not work for you.

    I will also submit a feature request ticket to our higher team support. The request is to have direct integration between JotForm + Netsuite without the need of bridging it with Zapier.

    Since this is a feature request, I cannot provide you with an ETA as to when the feature will be available. 

    We will notify you via this thread for any news/updates on the status.



  • Profile Image

    Answered by drewmck on May 09, 2017 at 02:12 AM


    thank you to share the hyperlink.

    The integration between zapier and netsuite is not enable yet though. Indeed if I start setting up the integration I cannot select Netsuite.


    I was thinking there were already a solution, last post related to this integration it was posted on 2014.


    Thank you anyway.

  • Profile Image
    JotForm Support

    Answered by Chriistian on May 09, 2017 at 02:35 AM

    Please allow me to inform you that the implementation of feature requests depends on the popularity among the users and the availability of our developers. We cannot give you a timeframe for when this feature will be available. 

    Rest assured you will be informed in this thread if there are updates with this feature.


  • Profile Image

    Answered by stefan  on June 24, 2017 at 11:45 AM

    We are paying jotforms customers and are now using NetSuite as well. Without this connection we will need to leave Jotforms and put everything into Netsuite. 

    How far up is it in your roadmap? Can you give us some transparency? 


  • Profile Image
    JotForm Support

    Answered by Mike_G on June 24, 2017 at 01:30 PM


    We understand the situation you are having, however, like what my colleague, Chriistian, has mentioned above, we cannot provide any specific timeframe to when the feature becomes available. Feature requests such as this one will still undergo the approval process and will have its feasibility checked first. There are also other factors, like demand, that need to be considered before proceeding with the feature's development.

    Again, please be assured that once we hear any updates from our development team regarding the status of the request, we will surely notify you in this thread right away.