What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm Support

    DropBox Integration: The earlier submissions are not sent to the folder created

    Asked by seth on May 09, 2017 at 12:44 AM

    The existing submissions are not sent to the folder created after integrating the form with dropbox.

     

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    JotForm Support

    Answered by NeilVicente on May 12, 2017 at 08:00 AM

    I don't think this is a bug. Dropbox integration is not retroactive—it has always been this way since it was developed.

    I'll confirm with EEE as to whether this should be fixed or not.

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    Chief Technology Officer

    Answered by eee on May 12, 2017 at 09:08 AM

    This is a huge overhead for us.

    Some of the users have hundreds of thousands of submissions. 

    It's not a bug but intentional.

    It is a good app idea to sync older submissions with Dropbox / GDrive.

    - Ertugrul.

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    JotForm Support

    Answered by seth on May 12, 2017 at 09:21 AM

    Alright,

    What about the folder name issue?

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    Chief Technology Officer

    Answered by eee on May 12, 2017 at 09:28 AM

    Sevki,

    Open a separate thread and assign it to Erhan.

    Thanks!

    - Ertugrul.