If I cancel my yearly subscription will that be in effect after a year from now?

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    Asked on May 09, 2017 at 04:49 AM

    Dear, I just paid for a full year, if I do downgrade will my account be downgraded after a year from now? the idea is to cancel the annual auto renewal. 

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    Answered on May 09, 2017 at 05:21 AM

    Yes, when you cancel an upgrade that happens at the period's end. I checked your account and I confirm that you are scheduled to downgrade in 2018-05-10.

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