What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    If I cancel my yearly subscription will that be in effect after a year from now?

    Asked by arssam on May 09, 2017 at 04:49 AM

    Dear, I just paid for a full year, if I do downgrade will my account be downgraded after a year from now? the idea is to cancel the annual auto renewal. 

  • Profile Image
    JotForm Support

    Answered by AIDAN on May 09, 2017 at 05:21 AM

    Yes, when you cancel an upgrade that happens at the period's end. I checked your account and I confirm that you are scheduled to downgrade in 2018-05-10.

    If you need further assistance please let us know. We will be happy to help. Thank you.