- EmmaBullAsked on May 09, 2017 at 07:45 AM
Just to add to the below, the form (https://form.jotformeu.com/70854651296363) keeps defaulting to 4:00am when refreshed
Acting Helpline Services Manager | MS Society
DD: 0208 438 0723
Switchboard: 020 8438 0700
www.mssociety.org.uk | Find us on Facebook | Follow us on Twitter
Multiple Sclerosis Society. Registered charity in England & Wales number 1139257 and in Scotland registered charity number SC041990. Registered as a limited company in England and Wales (07451571)
Mae Multiple Sclerosis Society yn elusen gofrestredig 1139257 / SC041990 a chwmni cyfyngedig dan warrant yn Lloegr a Chymru (07451571).
- JotForm SupportMike_GAnswered on May 09, 2017 at 07:58 AM
In a clone version of your form, I see that the Date Picker, Time field, has its default time set to "current".
Please update the field and set the default time option to "none". (Please refer to the image below)
However, if that, will not still solve the issue you are having, please do not hesitate to let us know so we can help you further.
- RyanCAnswered on May 09, 2017 at 08:02 AM
In the properties of the time and date make it "none".
- EmmaBullAnswered on May 09, 2017 at 08:07 AM
But i want it to have the current time? That's what it needs to show.
- JotForm DeveloperHelenAnswered on May 09, 2017 at 08:51 AM
Thank you for contacting us.
I have cloned your form in order to test on my side. I have updated the field and set the default time option from "None" to "Current" as my colleague suggested. Then, I could see the current time on the Form Successfully. As you can see below screenshot:
I have cleared your form caches now. Please re-set your default time. If the issue still persists, please remove your "Date Picker" and add it again.
Please let us know if you need any further assistance.
- RyanCAnswered on May 09, 2017 at 08:59 AM
Click Default Time "Current" to show the current time. Refer to the image below
The time in my place is exactly 9:00