What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why form won't redirect to PayPal?

    Asked by Jeffery9151 on May 09, 2017 at 10:31 AM


    People are ordering t shirts from my form and I added a PayPal option but it's not going through. Any advice?


    Thank You!

    Synergy Dance Academy

    Page URL:

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    JotForm Support

    Answered by Nik_C on May 09, 2017 at 11:45 AM

    Could you please point us how to access the form on your website?

    Since I wasn't able to find the form there. And I assume it is this one: http://www.jotform.us/form/71213689284159 right?

    And the direct link to the form worked fine, it redirected me to the PayPal:

    We'll wait for your response.

    Thank you!