Why am I banned?!

  • Profile Image
    crescentish
    Asked on July 15, 2012 at 12:01 PM

    All my forms have been disabled and my IP has been banned. How is that posiible, since I only have few contact forms?! I am about to launch a major website and you will be loosing my business if this doesn't get resolved by tomorrow (as tomorrow my website goes live).

    I find this unprofessional and request imidiate support, otherwise I will be forced to turn to one of many of your competitors.

     

    Thank you for a prompt answer.

     

    login: info@quantumstatestudios.com

  • Profile Image
    liyam
    Answered on July 15, 2012 at 12:07 PM

    We apologize for your inconvenience, crescentish.

    I checked your account and found that it was suspended.  I also did not find anything suspicious so I have reactivated your account.  You may now log back in to your account.

    If you have questions, please do let us know.

    Thanks.

  • Profile Image
    crescentish
    Answered on July 15, 2012 at 12:11 PM

    Thank you for such a quick reply!

    Everything seems to be working now and with such a service you just provided, I will make sure to install your forms or more of the websites and move to the paid plan, soon.

     

    Thank you.