Payment Form: Participants are have trouble submitting form due to expiration date error

  • Profile Image
    Asked on May 09, 2017 at 11:43 AM

    Good morning...

    Every time someone submit registration they get an error in the card expiration date portions saying "use numbers only" and it automatically applies the slash. How can this be rectified ASAP?? Thank you.

  • Profile Image
    Answered on May 09, 2017 at 01:20 PM

    I have checked your form and I see you have removed the payment integration, I have tested one of the integrations that asks for the expiration date in a text box and I can see it works fine, here's a screenshot from a Square form:

    Could you please add the payment integration to your form? 

    Also, does this happen on any specific browser, device or OS? 

    Please, provide us more details about it, we will be glad to take a look on your form. 



  • Profile Image
    Answered on May 09, 2017 at 01:44 PM
    It is working now
    T'Marie.... #Brand #Beauty #Brilliant #*DING!!*
    It's T'Marie Radio Show Host
    It's T'Marie Radio Show Intro
    It's T'Marie Website T'Marie Talks
    Click here to Listen LIVE: Wednesday 12-2p

    Click HERE to Hear Archived Shows

    Phone: 678-83*ITMRS* (678-834-8677)
    Follow Me:
    IG/Twitter: TMarie4u
    FB:Katrina "T'Marie" Curtis
    LinkIn: Katrina Curtis