Email is in the bounce list

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    satiye
    Asked on May 09, 2017 at 11:44 AM

     

    We recently were not able to email you because your email address "satiye_t@hotmail.com" is in our bounce list.
     
    siz kaldırıyorsunuz 1 gün sonra tekrar bu uyarı geliyor .lütfen  yardımcı olurmusunuz
  • Profile Image
    John_Benson
    Answered on May 09, 2017 at 01:19 PM

    The email address (satiye**@hotmail.com) is in our bounce list. I have now removed it from the bounce list and you should be able to receive notification emails properly. 

    To avoid email bouncing issues, please use your own SMTP settings for the sender email. Here's the guide: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    Hope that helps. Please contact us again if you have questions. Thank you.

     

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    Related guide:
    Why-I-am-not-Receiving-Email-Notifications
    How-to-View-Form-Submissions