What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email is in the bounce list

    Asked by satiye on May 09, 2017 at 11:44 AM

     

    We recently were not able to email you because your email address "satiye_t@hotmail.com" is in our bounce list.
     
    siz kaldırıyorsunuz 1 gün sonra tekrar bu uyarı geliyor .lütfen  yardımcı olurmusunuz
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    JotForm Support

    Answered by John_Benson on May 09, 2017 at 01:19 PM

    The email address (satiye**@hotmail.com) is in our bounce list. I have now removed it from the bounce list and you should be able to receive notification emails properly. 

    To avoid email bouncing issues, please use your own SMTP settings for the sender email. Here's the guide: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    Hope that helps. Please contact us again if you have questions. Thank you.

     

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    Related guide:
    Why-I-am-not-Receiving-Email-Notifications
    How-to-View-Form-Submissions