What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Drop-down to match fields in MailChimp during integration does not show any selections

    Asked by backtooneness on May 09, 2017 at 11:57 AM


    I can't seem to match the fields with MailChimp, the drop down menu doesn't come up with any selection?


  • Profile Image
    JotForm Support

    Answered by Mike_G on May 09, 2017 at 01:45 PM

    To integrate your form with MailChimp, make sure you are following the instructions in this guide: How-to-Integrate-with-MailChimp

    Then, once you have authenticated your account and selected an existing List in your MailChimp account, you should be able to already select a field in the List (from MailChimp) and match it to your form fields (in Jotform).

    If the drop-down (marked as 5 in the screenshot above) doesn't show any fields to select, it could mean that the List doesn't have an existing field. Fields in your MailChimp List can be manually added following the information in this guide: http://kb.mailchimp.com/lists/manage-contacts/manage-list-and-signup-form-fields

    I hope this helps. If you have any further questions or concerns, please feel free to contact us again anytime.

    Thank you.