What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I would like to cancel my subscription

    Asked by stanvas on May 09, 2017 at 12:13 PM



    We are no longer in need of your services and would like to discontinue or monthly subscription.  How do I go about accomplishing that? 


    Thank you, 


    Kristin Murphy

    Technowledge Inc


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    JotForm Support

    Answered by John_Benson on May 09, 2017 at 01:30 PM

    Upon checking your account, it is already in the processed of downgrading back to free account on 05/15/2017. Either you can wait for the said date or we can cancel your account subscription immediately. Here's a guide on: How-to-Downgrade-Subscription-Back-to-Free-Account

    Hope that helps. If you have questions, please contact us again.