What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    i set up my notification for my forms to come to my email but i am not receiving them in my email

    Asked by FHTI on July 15, 2012 at 01:32 PM

    I already checked my junkmail box

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    Answered by jeanettebmz on July 15, 2012 at 01:46 PM

    Hello FHTI

    I have checked the current email address you have in the form and it was not found in our bounce list.

    I would recommend you to whitelist our Jotmails IP addresses  or ask your provide to it for you

    Best regards

    Jeanette