What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I decrypt the form submitts on my mobile phone Android app

    Asked by cgore on May 09, 2017 at 12:47 PM

    I am trying to figure out how to un encrypt the data on the form submissions...I have a key that I use for the computers, but haven't figured out how to see the info on the mobile app??

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    JotForm Support

    Answered by Kevin_G on May 09, 2017 at 02:19 PM

    There is a way to view encrypted submissions through the JotForm mobile app for iOS, please check the following guide in order to get detailed steps about how to do it: https://www.jotform.com/help/402-How-to-view-Encrypted-Submissions-in-the-iOS-Mobile-App 

    If you have any question, let us know. 

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    Answered by cgore on May 12, 2017 at 05:43 PM
    I am using the Android app, this is for the iOS....
    ...
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    JotForm Support

    Answered by jonathan on May 12, 2017 at 09:02 PM

    Unfortunately, viewing submission with encryption on Android app is not yet possible. You will have to use your device browser instead to view the data with encryption.

    I have submitted a feature request ticket to our  next level support. The feature is to be able to review submissions with encryption using Android app.

    We will notify you here for any update on the status of this feature.