- cgoreAsked on May 09, 2017 at 12:47 PM
I am trying to figure out how to un encrypt the data on the form submissions...I have a key that I use for the computers, but haven't figured out how to see the info on the mobile app??
- JotForm SupportKevin_GAnswered on May 09, 2017 at 02:19 PM
There is a way to view encrypted submissions through the JotForm mobile app for iOS, please check the following guide in order to get detailed steps about how to do it: https://www.jotform.com/help/402-How-to-view-Encrypted-Submissions-in-the-iOS-Mobile-App
If you have any question, let us know.
- cgoreAnswered on May 12, 2017 at 05:43 PMI am using the Android app, this is for the iOS....
- JotForm SupportjonathanAnswered on May 12, 2017 at 09:02 PM
Unfortunately, viewing submission with encryption on Android app is not yet possible. You will have to use your device browser instead to view the data with encryption.
I have submitted a feature request ticket to our next level support. The feature is to be able to review submissions with encryption using Android app.
We will notify you here for any update on the status of this feature.