The notification shows me that I have 1 registration but there is no submission

  • varese
    Asked on May 9, 2017 at 1:16 PM

    But when I check is nothing. This form is causing me the most problems and frustrations. Please can someone tells me how to fix it correctly????

     

    I ad another email in my notification, but I do not receive notifications in that email.

    Jotform Thread 1140072 Screenshot
  • Mike
    Replied on May 9, 2017 at 2:42 PM

    There are no submissions on your form, so we have removed that '1' notification icon.

    Please note that 'Test Email' button works with account email address only. You will need to submit a form entry to test the real email recipients.

    If you need any further assistance, please let us know.