What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The notification shows me that I have 1 registration but there is no submission

    Asked by varese on May 09, 2017 at 01:16 PM

    But when I check is nothing. This form is causing me the most problems and frustrations. Please can someone tells me how to fix it correctly????


    I ad another email in my notification, but I do not receive notifications in that email.

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    JotForm Support

    Answered by Mike on May 09, 2017 at 02:42 PM

    There are no submissions on your form, so we have removed that '1' notification icon.

    Please note that 'Test Email' button works with account email address only. You will need to submit a form entry to test the real email recipients.

    If you need any further assistance, please let us know.