What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Transfer forms from guest account to new JotForm basic account

    Asked by Chris McDowell on July 15, 2012 at 05:08 PM

    I didn't know it was a forum and now email is visible!!! Please delete ASAP!!!

    guest account basic account transfer forms
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    JotForm Support

    Answered by jonathan on July 15, 2012 at 05:22 PM

    OK. I deleted it already.

    FYI

    Thanks.

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    Answered by Cmcdowell87 on July 15, 2012 at 05:25 PM
    Thank you do much for a fast reply!!How do transfer forms from a guest account to a new basic account?Will the URL stay the same?Thanks
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    JotForm Support

    Answered by jonathan on July 15, 2012 at 05:31 PM

    Only us at JotForm support team can do the transfer. Just create the basic account and reply here so I know its your new account, then I'll transfer the form.

    Yes, you can retain the URL of the form since it will be the same ID#

    Thanks.

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    Answered by Cmcdowell87 on July 15, 2012 at 05:34 PM
    Lovely, thanks!I just created the basic account with the same email address used to post this.Also, will it remain linked with Dropbox?Many thanks
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    JotForm Support

    Answered by jonathan on July 15, 2012 at 05:43 PM

    Hi Chris,

    You can now actually login using your Cmcdowell87 account. You forms are all there already.

    You can check the dropbox integration in the form builder if integrated already... You can always re-integrate anytime if it was lost during the transfer to new account.

    Please inform us if you have any other inquiry.

    Thanks.

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    Answered by Cmcdowell87 on July 15, 2012 at 06:04 PM
    Fantastic support, thanks!Final question: if I change content in a form, does the URL change?Many thanksChris
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    JotForm Support

    Answered by jonathan on July 15, 2012 at 06:07 PM

    No Chris, the URL should remain. If the form URL is this http://www.jotformeu.com/form/21736389541359 it should remain even if form is updated or modified.

    Thanks.

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    Answered by Ashlyn Sanabria on November 10, 2016 at 05:06 PM

    Hi,

     

    I would like to transfer my form https://www.jotform.us/form/62626689781169 from my guest account onto my user account: ashlynmarie815.

     

    Could you do this? Thank you.

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    JotForm Support

    Answered by jonathan on November 10, 2016 at 06:33 PM

    @Ashlyn Sanabria

    We will resolve your issue here https://www.jotform.com/answers/987802