What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I would like to cancel my subscription

    Asked by BigHomecare on May 09, 2017 at 03:25 PM

    Cancela minha assinatura,vou processar vocês por me cobrarem uma coisa que não estou usando.

     

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    JotForm Support

    Answered by Welvin on May 09, 2017 at 05:54 PM

    The subscription is already canceled. You are already on the Free Plan. You have three accounts, they are free as well. If you are still charge, can you send us the transaction ID? This way, we can check our payment records and cancel it for you.