What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Customer Service Phone Number

    Asked by usod_neo on May 09, 2017 at 03:38 PM

    Is there a number that I can call to speak to customer service directly?  I have a few questions regarding nonprofit pricing.  Thanks.

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    JotForm Support

    Answered by Aury on May 09, 2017 at 05:36 PM


    Unfortunately we do not offer phone support. We are very happy to help you, by posting your inquiries to this forum, whenever you have an issue that requires immediate attention, post your inquiry at the forum as it is 24/7 attended, you may also contact us via email at support@jotform.com.

    In order to apply for the Non-ProfitOrganization discounted rate, please fill it out the application form from this link: https://www.jotform.com/nonprofit/pricing/.

    As soon as the application is approved, we should send you the link for you to upgrade the account at a discounted rate.

    Best Regards.