What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I retrieve submissions I deleted?

    Asked by lianne.wright on May 09, 2017 at 03:55 PM

    When I download the complete forms I delete them from jotform. I recently lost all the information on my harddrive so was wondering if can retrieve them. Thanks.

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    JotForm Support

    Answered by Kiran on May 09, 2017 at 05:51 PM

    Unfortunately, it is not possible to recover the deleted submissions. However, you may retrieve the information from the email notifications that you have received for the forms or from the cloud storage services like Google Drive/DropBox if you have integrated them into the form before receiving the submissions.

    Hope this information helps!