What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    None of my previously created forms are showing up

    Asked by shuttergrace on May 09, 2017 at 04:02 PM

    It has been awhile since I logged in because I took a break from my photography business but none of the forms I previously created are showing up when I log in and try to access them. I have checked the archive and they aren't there either. I can see them listed but when I click preview or edit, I get a form not found error.

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    JotForm Support

    Answered by Jan on May 09, 2017 at 05:56 PM

    Your account is dormant status. I have now activated your account. Please log out from your account and then log back in.

    If you're still having issues, let us know. Thank you.