What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Need to upload .eml & .msg files

    Asked by Will  on May 09, 2017 at 04:33 PM

    I need to be able to have users uploaded emails to a form I'm creating.  Those would be either .eml or .msg file formats.  Currently, you do not support those formats.  Can I put in a request for you to allow those formats?

     

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    JotForm Support

    Answered by BDAVID on May 09, 2017 at 06:10 PM

    The default allowed file types are: pdf, doc, docx, xls, xlsx, csv, txt, rtf, html, zip, mp3, wma, mpg, flv, avi, jpg, jpeg, png, gif

    However, you can add the more into the File Upload properties. Please check this guide: https://www.jotform.com/help/29-How-to-Change-the-Allowed-File-Types-in-the-Upload-Field