What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a log of emails when sent using the reply function in the submission view?

    Asked by kdhrunner on May 09, 2017 at 04:55 PM

    I recently emailed a reply to a form using the reply button.  I can't find a record of the email that was sent.  If I continue to use this button, where can I find the sent email? 

    kathy

  • Profile Image
    JotForm Support

    Answered by david on May 09, 2017 at 06:29 PM

    If you are using the reply button from the submission view, we do not keep a log of those emails.  The reply-to email for those emails will be whatever is entered in "From" field.  These emails would not show up in the sent folder of your email client.