What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I send people an automatic thank you email after they have filled out the survey?

    Asked by cairchicago on May 09, 2017 at 04:55 PM

    Hi, I'm wondering if it is possible to use required information from the form (an email) to be able to automatically follow up with the person who filled out the form? I want to send them contact details and a phone number, but only after they have filled out the form. Please let me know if this is possible! Thank you in advance!

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    JotForm Support

    Answered by Welvin on May 09, 2017 at 06:21 PM

    Yes, this is possible. You can send an autoresponder email right after the form submission. Please read this guide to know more about it: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    Let us know if you need further assistance.