What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to know which uploaded photo goes with which submission

    Asked by bethandersonrp on May 09, 2017 at 06:26 PM

    In my form I am asking the person filling it out to upload a photo.

    When I download the photos that have been uploaded, it's hard to tell which photo goes with which submission. I can individually look at each one and match it to the photo shown on the submissions page, but this will take some time. Is there an easier way to track which submission each upload comes from? Thanks!



    This is a re-post of a comment on How to Download the Submission Files

  • Profile Image
    JotForm Support

    Answered by jonathan on May 09, 2017 at 09:23 PM

    You can just download each of the uploaded files from each of the submissions. You can do this individually when viewing the submission data in the view grid.

    User guide: https://www.jotform.com/help/269-How-to-View-Form-Submissions

    I understand what you were describing that you will not be able to identify which downloaded file belongs to if you download ALL at once the submission files. Unfortunately the uploaded files doesn't have an attached identifier on them that will allow you to link or associate it to which submission ID it belongs to.

    Hope this is clearer. Let us know if you need further assistance.