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juan.rozasAsked on May 9, 2017 at 6:26 PM
Hello
I just realize that the auto renewal kick in. I have a bronze yearly plan, witch i will not use anymore. Can I get a partial refound ?
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Chriistian Jotform SupportReplied on May 9, 2017 at 9:48 PM
I checked your account and you are currently subscribed to Bronze Yearly Plan. If you want to cancel your subscription, your account will be downgraded back to free.
I have now issued a partial refund on your account. Please wait for 5 to 7 days to reflect it on your account.
Let us know if you need further assistance.
Regards.