- juan.rozasAsked on May 09, 2017 at 06:26 PM
I just realize that the auto renewal kick in. I have a bronze yearly plan, witch i will not use anymore. Can I get a partial refound ?
- JotForm SupportChriistianAnswered on May 09, 2017 at 09:48 PM
I checked your account and you are currently subscribed to Bronze Yearly Plan. If you want to cancel your subscription, your account will be downgraded back to free.
I have now issued a partial refund on your account. Please wait for 5 to 7 days to reflect it on your account.
Let us know if you need further assistance.