Partial Refund Request

  • juan.rozas
    Asked on May 9, 2017 at 6:26 PM

    Hello

     

    I just realize that the auto renewal kick in.   I have a bronze yearly plan,  witch i will not use anymore.   Can I get a partial refound ? 

  • Chriistian Jotform Support
    Replied on May 9, 2017 at 9:48 PM

    I checked your account and you are currently subscribed to Bronze Yearly Plan. If you want to cancel your subscription, your account will be downgraded back to free.

    I have now issued a partial refund on your account. Please wait for 5 to 7 days to reflect it on your account.

    Let us know if you need further assistance.
    Regards.