What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Contact Form Captcha is not working

    Asked by ArapahoRanchCabins on May 09, 2017 at 07:12 PM

    I am having an issue with the Captcha on my contact form.  It just spends and spends and nothing appears to give the user letters or numbers to enter.

    Page URL:
    http://arapahoranchcabins.com/Contact-Arapaho-Ranch-Cabins-Nederland-C<br/>olorado.html

    Screenshot
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    JotForm Support

    Answered by EltonCris on May 10, 2017 at 12:25 AM

    I can see that you have embedded the form using its full source code. The form script might be conflicting with your website scripts. This is causing the form functionalities and some form layout to break.

    Please re-embed your form using iframe embed code. This should fix the problem.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Thanks