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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why my forms are disabled?

    Asked by Humania on May 09, 2017 at 08:53 PM


    I can't preview my forms, it shows an error (Form not found) This form is disabled message on all of my forms

    My account is Free and started to use it for trial purposes in order to update to premium once I finish learning how to use it.

    The URLS that I have are only of the forms, the forms are not on a web page yet.

    Can you help me? Beforehand, Thank You for your support.


    Beforehand, Thank You for your support.





    Page URL:

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    JotForm Support

    Answered by candy on May 10, 2017 at 02:33 AM


    As far as I see, your thread has been duplicated and solved by my colleague Christian at the following thread link: https://www.jotform.com/answers/1140515- 

    Also, as I have checked your account, there is not any problem currently and I am able to view your forms.

    If you need further assistance, do not hesitate to contact us.