What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Thank You page redirects outside website?

    Asked by PANCHITA on May 09, 2017 at 10:24 PM
    WHEN I HAVE A THANK YOU RETURN..IT ADVERTISES YOUR SITE AND TAKES MY CUSTOMERS OUT OF MY SITE
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    JotForm Support

    Answered by Charlie on May 10, 2017 at 03:12 AM

    I'm sorry, I'm not quite sure if I understood your concern correctly. Could you please share us the website link where your form is embedded?

    I went ahead and tested your form, here's a screencast of it:

     

    It doesn't redirect me to a different website, it still uses the default "Thank You" page

    If you are referring to the JotForm footer at the bottom, this is now included for accounts with "Free" plan. If you wish to remove the branding, you'll need to upgrade to a paid plan.

    I hope that helps.