Thank You page redirects outside website?

  • PANCHITA
    Asked on May 9, 2017 at 10:24 PM
    WHEN I HAVE A THANK YOU RETURN..IT ADVERTISES YOUR SITE AND TAKES MY CUSTOMERS OUT OF MY SITE
  • Charlie
    Replied on May 10, 2017 at 3:12 AM

    I'm sorry, I'm not quite sure if I understood your concern correctly. Could you please share us the website link where your form is embedded?

    I went ahead and tested your form, here's a screencast of it:

    Thank You page redirects outside website? Image 1 Screenshot 20

     

    It doesn't redirect me to a different website, it still uses the default "Thank You" page. 

    If you are referring to the JotForm footer at the bottom, this is now included for accounts with "Free" plan. If you wish to remove the branding, you'll need to upgrade to a paid plan.

    I hope that helps.