What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can we save our deleted forms?

    Asked by kalmun on May 10, 2017 at 10:11 AM

    Our website has been hacked and we lost all the forms on Jotform. It's okay if we can't have them back but we desperately need the previous submissions. Is there a way that we can find them?

    Do you hold a database for the submissions, or can we reach the automated mails that was sent to the submitters? In the mails the submissions were attached with a PDF document. 

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    JotForm Support

    Answered by david on May 10, 2017 at 12:13 PM

    Unfortunately, once a form has been purged from the trash it is fully removed from our system.  If there were email notifications set up for your forms, the data contained in those emails would be available in your email history:

    https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History