What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    making a payment

    Asked by wonderrhythm on July 16, 2012 at 08:32 AM

    How can i update my credit card information for billing? 

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    Answered by jeanettebmz on July 16, 2012 at 01:38 PM

    @wonderrhythm

    You paid your subscription through FastSpring (our payment gateway). FastSpring generates a link to a secure page that allows you to update your payment information on your subscription. This link is included in every receipt email which they send to you, including the first time and all re-bills.

    If for some reason , you are not able to find the reciept email, let me know if you need me to re-send it  again

    Best regards

    Jeanette