What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The forms are not being e-mailed to me, after submission!

    Asked by jonnyws6814 on May 10, 2017 at 12:45 PM
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    JotForm Support

    Answered by BDAVID on May 10, 2017 at 02:33 PM

    The reason why you are not getting your notifications is due to bouncing issues: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List 

    Your email has been removed from our bounce list already, however, please make sure to check your spam folder, and mark the JotForm notifications as NOT SPAM if you find them there.

    Also, you may white-list our domain names and sending IP addresses within your email service provider: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses 

    Let us know if you need more help.