Hidden Fields won't show up on the PDF

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    Asked on May 10, 2017 at 01:06 PM

    I customized my PDF print out but when I go to Print it the hidden fields won't show up. I need to add some fields that I don't want to show on the form but can be completed when I print out the PDF. I tried adding text to the custom PDF but it never shows what it's suppose to show so I need to have all the fields built into the form itself. Any ideas?

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    Answered on May 10, 2017 at 02:55 PM

    What are those fields that are not showing when downloading the submission as PDF? It appears like you have enabled the Auto Hide Empty Fields option:

    Please go to your submissions view, and disable it, so the empty fields will show up: https://www.jotform.com/help/269-How-to-View-Form-Submissions 

    Let us know if you need more help.

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    Answered on May 10, 2017 at 03:43 PM
    Perfect! Thanks so much!
    Jonathan DiBenedetto
    Assistant Director of Residence Life Operations
    Colorado Christian University