I can't log in to my account

  • Profile Image
    Dennis 
    Asked on May 10, 2017 at 01:41 PM

    I changed my password, and now I cant get into my account.  Please assist me with getting back into my account!

  • Profile Image
    Jan
    Answered on May 10, 2017 at 03:29 PM

    May I ask if you're getting any error message? Please try to close and re-open the browser. After that, go to this link (https://www.jotform.com/login) and try to log in.

    If that doesn't work, try another browser just to check if you will be able to log in or not. Lastly, you may need to clear your browser cache.

    Hope that helps. Thank you.