What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can't log in to my account

    Asked by Dennis  on May 10, 2017 at 01:41 PM

    I changed my password, and now I cant get into my account.  Please assist me with getting back into my account!

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    JotForm Support

    Answered by Jan on May 10, 2017 at 03:29 PM

    May I ask if you're getting any error message? Please try to close and re-open the browser. After that, go to this link (https://www.jotform.com/login) and try to log in.

    If that doesn't work, try another browser just to check if you will be able to log in or not. Lastly, you may need to clear your browser cache.

    Hope that helps. Thank you.