What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Short scrollable widget is not working properly

    Asked by muuv on May 10, 2017 at 01:44 PM

    We are using the widget for agree to terms and conditions and we are not requiring that the scroll to bottom of text in the widget settings, but for some reason it is acting as though the user must do this. Help!

    Page URL:
    http://www.meetupuppervalley.org/registration-cooking.html

  • Profile Image
    JotForm Support

    Answered by Jan on May 10, 2017 at 03:43 PM

    I opened your form and I was able to replicate the issue. The solution here is to remove the widget and then add it back. Please check this cloned form and test it: https://form.jotform.com/71296512777970.

    Here's the result:

    Hope that helps. Let us know if you're still having issues. Thank you.