Why my form won't submit?

  • Profile Image
    Asked on May 10, 2017 at 03:49 PM

    Hi there, 

    I recently created a form for online signature (portrait agreement) 

    I tested it once and it worked fine. I then tweaked a few items (making them required fields) and now the form won't submit. I've tested this myself and I just get a please wait message. 

    Is there something I am doing wrong? 

    Thank You for your time!


    Stacey Westbrook

  • Profile Image
    Answered on May 10, 2017 at 05:55 PM

    I tested your form and I was able to replicate this issue. Could you please try embedding your form by using the clean iFrame embed method, here is the code:

    <iframe id="JotFormIFrame-71258916293161" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.us/71258916293161" frameborder="0" style="width:100%; height:539px; border:none;" scrolling="no"> </iframe>

    Let us know how that worked for you.

    Thank you!